1. Introduction
At StayLuxuryHotel-pl, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our platform, you agree to the practices described below.
2. Information We Collect
We collect the following types of personal data to provide and improve our services:
Personal Identification Information: Name, email address, phone number, and postal address.
Booking Information: Hotel preferences, travel dates, payment method (via secure third-party payment processors), and special requests.
Technical Data: IP address, browser type, device information, and website usage behavior (via cookies and analytics tools).
Communication Data: Any correspondence you send to us through forms, emails, or chats.
3. How We Use Your Information
We use your data for the following purposes:
To process bookings and reservations.
To personalize your hotel recommendations and improve user experience.
To send booking confirmations, updates, and customer service messages.
To analyze website traffic and improve our digital services.
To comply with legal obligations or respond to lawful requests.
4. Sharing Your Data
We do not sell your personal data. However, we may share your information with:
Hotel and Casino Partners: Only the data necessary to confirm your reservation.
Service Providers: Trusted vendors who assist us in delivering our services (e.g., payment gateways, analytics providers).
Legal Authorities: If required to comply with applicable laws and regulations.
5. Cookies and Tracking Technologies
Our website uses cookies to:
Remember your preferences.
Analyze site traffic and user interaction.
Serve personalized recommendations and advertising.
You can manage or disable cookies through your browser settings. However, doing so may affect some website functionality.
6. Data Retention
We retain your data only as long as necessary for booking processing, legal compliance, and service improvement. When no longer needed, your data is securely deleted or anonymized.
7. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
You have the right to:
Access your personal data.
Request correction or deletion of your data.
Withdraw consent at any time.
Object to processing under certain conditions.
File a complaint with a data protection authority.
To exercise any of these rights, contact us at: privacy@stayluxuryhotel-pl.com
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
10. Changes to This Policy
We reserve the right to update this policy as needed. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
StayLuxuryHotel-pl
ul. Nowowiejska 44A, 00-665 Warsaw, Poland
Phone: +48 22 112 48 77
Email: support@stayluxuryhotel-pl.com